Operations Officer

Location: London
Position: Operations Officer
Hours: Full-time, on a four-day working week (32 hours
per week)
Contract type: Permanent
Day rate: £35,523.58 per annum
Start date: ASAP
Application deadline: 9am Tuesday 9th June 2026.

Introduction:

Dialogue Earth is looking for an Operations Officer to ensure the smooth running of the organisation’s systems, office environment, and operational support for events. You will be the go-to person for systems development, office management, and the logistical side of our events programme, enabling staff to work efficiently and collaboratively.

About us

Dialogue Earth is an independent non-profit dedicated to producing exceptional environmental journalism and informed conversations on urgent climate and sustainability topics. Our unique model brings local voices to global audiences and global stories of hope, action and change to local communities.

Dialogue Earth researches, writes, commissions, edits and publishes news reports and analyses of environmental and climate threats, to stimulate the exchange of
information and ideas between readers in diverse geographies.

We are committed to accurately portraying China’s development impacts across the Global South through geopolitically even-handed reporting and constructive dialogue. A UK-registered charity headquartered in London, our approach is rooted in a network of specialist country editors located across South and Southeast Asia, Africa and Latin

America, and delivered through reporting in eight languages, workshops, and media partnerships. We seek to bring light, rather than heat, to crucial debates, and solutions to bear on complex problems.

Main Responsibilities:

Systems & IT
● Manage Google account (or alternative platform) access and permissions.
● Oversee workflow management systems, ensuring accurate data and system improvements (incl Salesforce or equivalent, and project management tools).
● Maintain cyber security protocols and work with IT providers to resolve issues.
● Manage organisational IT systems, including device procurement, set up, management and disposal.
● Provide training to staff on systems, processes and cyber security protocols.

Office & Facilities
●Liaise with landlord and site management for building matters;
● Oversee insurance renewals, office business rates, and service contracts;
● Maintain safety protocols and ensure compliance with regulations;
● Manage cleaning schedules, office supplies, and equipment;
● Lead on procurement of office resources and IT equipment.

Events & Operations
● Provide logistical support for organisational events, including liaising with travel agencies, booking flights and accommodation, arranging per diems, and supporting visa processes;
● Manage event project plans and timelines;
● Assist senior editors with drafting and processing contracts, MOUs, and event documentation;
● Coordinate event logistics, including venue, catering, printed materials, and translation;
● Create event information packs for participants;
● Maintain the Ops meeting agenda and follow-up actions;
● Update and maintain relevant policies and procedure documents;
● Provide administrative support to HR;
● Provide administrative support to the Board and sub-committees, including scheduling and minuting meetings.

Finance
● Process monthly credit card receipts;
● Budget management, including preparation and expenditure tracking;
● Manage contracts and renewals for organisational systems and tools, including website hosting.

Essential experience, knowledge and skills:

● Commitment to our values – the search for shared global solutions to climate change and the environmental crisis. Dedication to values of openness, dialogue, ecological and informational integrity, and justice. Dialogue Earth believes that a shared bedrock of accurate information, created through media and strategic communication, is essential for policymakers and the public to make better decisions on critical environmental questions;
● Strong organisational skills, with the ability to manage multiple priorities;
● Excellent verbal, written and communication skills;
● High level of IT literacy with experience in cyber security and IT systems administration;
● Proficiency with cloud-based tools (Google Suite, Salesforce, or similar);
● Event coordination experience;
● Experience in office management;
● Ability to work independently, as well as part of a team.

Desirable experience, knowledge and skills:

● Understanding of charity, media or other relevant SME operations in the UK and internationally;
● Understanding of GDPR and data retention best practice;
● Familiarity with Xero or equivalent finance software;
● Familiarity with Fibery;
● Knowledge of UK employment law and experience providing HR support.

How to apply:

Please submit the following to [email protected] with ‘Application: Operations Officer’ in the subject line by 9am, Tuesday 9th June 2026:
● Curriculum Vitae (CV);
● Cover letter. Please note that cover letters will be assessed as part of the application. Applications without a cover letter, or with a cover letter entirely generated by AI tools, will be rejected;
● Contact details for 2 professional referees. We will not contact referees without prior consent.

Applications must be submitted in English. Please note, we are unable to sponsor visa applications. Interviews will be held in the week commencing Monday 15th June.

Accurate, compelling journalism requires a deep understanding of the diverse regions and communities we cover. To fulfill this, we are committed to creating an inclusive,
accessible recruitment process and building teams that reflect a wide range of perspectives, experiences, and identities, particularly those historically underrepresented in the media industry. By aligning our newsroom with the diversity of our coverage areas, we strengthen the quality, depth, and impact of our reporting. If you have a disability or long-term condition (e.g. neurodiversity, mobility issues) that may affect your ability to participate in our process and you require any reasonable adjustments to support you in applying or interviewing for this role, please email [email protected] to discuss your needs.